Proliant DL380 embedded NICs missing after firmware update

I ran into a very strange issue today when I went to redeploy an old Proliant DL380 G5. The first thing I did was use the most current service pack DVD to update the firmware. The most current is from 2/2014 and has the number 2013.02.0. After installing ESXi 5.1 U1 I noticed that I was only showing 4 NICs and not the 6 I started with.

The two embedded NICs were missing!!

After a quick google search or twelve I stumbled upon an HP discussion with exactly the same problem that I was having. I followed the instructions from the HP discussion and here is what it took to fix (Most of this is copied from user hase3d’s post).

1. Download all necessary tools
     – download FreeDOS
     – download XDIAG.exe 
     – download bc08c740.bin 
     – read all information in setup.txt

2. Prepare the FreeDOS.iso
     -After downloading open the iso with a tool like UltraISO. I used Magic ISO.
-Add the XDIAG.exe and the bc08c740.bin to the iso – I these files to the          root so that I wouldn’t need to add a path later.
-Save the iso with a new name.
-Burn it or mount it with ilo.

3. Boot from FreeDOS
     -Select Install to harddisk
     -Press 1
     -Select your language and press Enter
    -Press ESC
    -Select run FreeDOS from CD-ROM

4. Mine booted to f:\freedos. Do a cd\ to get back to the root of f:
5. Run xdiag in engineering mode by typing xdiag -b06eng
6. type device 1
7. nvm fill 0 0x600 0
8. nvm upgrade -bc bc08c740.bin
9. nvm cfg
     -Press q
     -Type default
     -Press q again
     -Type 16=10 wich sets the BAR size to 32
     -Press q for the third time
     -Type save and then exit out to the main menu

10. Type device 2  and repeat steps 7-9, run the command 1=00:00:18:xx:xx:xx <— change the last digit for different mac on device 2.

I did not do anything else from the setup.txt file.

I powered down the host and then when I rebooted I had 6 NICs again!

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5 responses to “Proliant DL380 embedded NICs missing after firmware update

  1. Hi there,
    Just a very brief… thank you! I had exactly the same issue and you provided very detailed instructions on how to fix it. Saved many hours!
    Thanks again

  2. An impressive share! I’ve just forwarded this onto
    a co-worker who has been doing a little homework on this.

    And he in fact ordered me lunch simply because
    I stumbled upon it for him… lol. So allow me to reword this….
    Thanks for the meal!! But yeah, thanks for spending the
    time to talk about this subject here on your blog.

    • I couldn’t have fixed this without the help of the other sites that I found on the issue. I am glad that my ramblings have helped some out. Thanks for taking the time to let me know!! Hopefully it was a great lunch.

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